CPR/First Aid-Basic Life Support Click here to Register
Crisis Prevention and Intervention Click here to Register
Our CPR, First Aid, and Basic Life Support (BLS) courses are approved by the American Heart Association (AHA) and designed for individuals seeking high-quality, hands-on training in life-saving skills.
This course is ideal for healthcare professionals, first responders, and direct care staff seeking to strengthen their emergency preparedness and meet American Heart Association (AHA) certification requirements.
Participants will benefit from:
Our CPR & First Aid Certification courses provide hands-on instruction in life-saving techniques for healthcare professionals, caregivers, and community members. Training follows the latest American Heart Association (AHA) standards and includes adult, child, and pediatric care procedures.
The BLS Instructor-Led Course provides comprehensive training in both single-rescuer and team-based Basic Life Support (BLS) techniques. Participants learn to apply these skills effectively in pre-hospital and in-facility settings, with an emphasis on High-Quality CPR, effective team dynamics, and coordinated emergency response.
Group Training
Individual Training
If your organization provides services within the behavioral health field, participation in our Crisis Prevention & Intervention Level I Training is highly recommended.
This foundational program by SontarahLife Family Crisis Center provides practical tools and compassionate strategies to recognize, prevent, and safely de-escalate crises in behavioral, educational, and human-service settings.
Core Concepts
Power of Choice
Care & Compassion
Choices & Decisions
Client Rights
Processing Our World
Self-Awareness
Professional Skills
Communication
Conflict Resolution
De-Escalation
Mandated Reporting
Role Playing
Self-Control —
Behavioral Awareness
Emotional vs Logic
Human Behavior
Mental GPS
Personal Space
Precursors to Crisis
Our Crisis Prevention & Intervention program takes a comprehensive, evidence-based approach to improving communication, awareness, and behavioral management skills. Participants learn how to recognize early warning signs, assess risk, and respond effectively to individuals experiencing behavioral or emotional distress.
This training emphasizes active listening, professional communication, and de-escalation strategies, while also covering Restraint and Seclusion procedures to ensure safe, compliant, and compassionate care practices.
Group Training
Individual Training
📞 Scheduling Department: (602) 997-2371 📧 Email: sontarahfamily@sontarahlife.org
The Crisis Prevention & Intervention Level II course expands on all concepts introduced in Level I, providing a deeper understanding of behavioral response, communication, and safety through hands-on skill development.
Participants will learn how to apply de-escalation and physical intervention techniques safely and effectively while upholding the dignity and rights of every individual. This course meets SontarahLife FCC’s advanced certification requirements and includes demonstration-based assessments.
Core
Care & Compassion
Client Rights
Human Behavior
Empathy
Self-Awareness
Self-Control
Role Playing
Mandated Reporting—
Communication & Behavior
Communication
De-escalation
Emotional vs Logical
Mental GPS
Personal Space
Processing Our World
Precursors to Crisis
Safety & Response
Restraints/Escorts *
Positional Asphyxia *
Proper Reporting *
Step-by-Step Instruction *
Team Restraints *
When to Restrain *
Student Participation *
This certified Crisis Prevention & Intervention Level I and II Training Booklet provides comprehensive instruction in de-escalation, restraint, and seclusion methods approved and implemented by SontarahLife Family Crisis Center (SontarahLife FCC).